Report a security vulnerability

Found a security issue in a SafeTrack, PalletTrack or CloudConnect product? Tell us here. This form goes directly to the Essensium Product Security team.

You do not need an account, and you can report anonymously.

Before you start

Read our Coordinated Vulnerability Disclosure Policy — it explains what we commit to and what protections apply to you.
For anything sensitive, encrypt your files with our PGP key before uploading, or email security@essensium.com directly.
We acknowledge critical and high severity reports within 24 hours, and all other reports within 72 hours.

If you have logs, screenshots or proof-of-concept code, email them to security@essensium.com quoting your request— encrypted with our PGP key if sensitive.

Report a security vulnerability

Submit anonymously Submit anonymously Submit anonymously

Name

Email Address

Product affected

Hardware revision (If known — usually printed on the device label.)

Software / firmware version (If known.)

Vulnerability type

Description (Describe the finding in as much technical detail as you can.)

Impact (What could an attacker achieve? For example: "full control of the forklift braking system".)

Steps to reproduce (Numbered steps, or a description of your proof-of-concept.)

Exploitation status (If you have seen this actively exploited, please also email security@essensium.com immediately.) Exploitation status (If you have seen this actively exploited, please also email security@essensium.com immediately.) No, I have not seen this exploited Yes, I have seen this exploited in the field I don't know

Preferred disclosure timeline (If you have a date in mind for public disclosure, tell us.)

Consent Consent I have read the Coordinated Vulnerability Disclosure Policy and I am reporting in good faith.

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Report a security vulnerability

Report a security vulnerability

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